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Frequently Asked Questions
Enjoy free shipping on all orders within India.
Yes, we ship internationally. Orders above $200 qualify for free international shipping. For orders below $100, a flat shipping charge of $20 is applied.
2-7 Working days. Delivery times may vary depending on your location and the courier service. Made on order items take 20-25 days.
We use reliable courier services such as Delhivery, Bluedart, and FedEx for domestic orders and FedEx, DHL, and Aramex for international orders.
Yes, international customers are responsible for all import duties, customs, and local sales taxes as per their country's regulations.
We offer exchanges on domestic orders, except for Made to Order products. For international orders, we do not provide exchanges. Checkout our detailed Exchange Policy for more information.
To initiate a return or exchange, please contact our support team at orders@beroindia.com with your order details.
All returns and exchanges must be requested within 7 days of receiving your order.
No, Made to Order products are not eligible for exchange or return.
Shipping charges are non-refundable unless the return is due to a product defect or error on our part. All returns are made in terms of Store Credit.
Yes, customers are responsible for the return shipping costs unless the return is due to a defect or error on our part.
Yes, all garments have adequate margins for alterations, and we encourage customers to get their sizes altered at their own end.